CLIFTON PARK, NEW YORK – September 15, 2021 – Ultimus LeverPoint Private Fund Solutions is pleased to announce that it has earned the highest overall score in Global Custodian’s 2021 Private Equity Fund Administration Survey, significantly outpacing industry averages in all 9 applicable categories surveyed. Survey scores reflect a resounding confirmation from Ultimus LeverPoint clients of the firm’s client-centric service model and commitment to excellence.
This independent annual survey by Global Custodian (GC) measures the scores of private equity firms regarding the quality of the services provided to them by their third-party fund administrators and is conducted between the firms and GC. The survey covers administration topics important to fund managers such as client service, technology, reporting, onboarding, compliance and others.
With an overall rating of 6.76 out of a possible 7.00, Ultimus LeverPoint significantly surpassed the industry average score of 5.83 and ranked highest of all the service providers in the survey. Additionally, Ultimus LeverPoint earned the highest scores in 7 of 9 applicable categories, with Client Service, Geographical Coverage, Reporting to LPs, and Capital Drawdowns & Distributions receiving the highest scores. As a result of its survey performance, Ultimus LeverPoint will also receive two important accreditations from Global Custodian.
Kelly Ramsey Gooch, EVP, Client Relationship Officer for Ultimus LeverPoint, says that the survey affirms that clients are responding to the firm’s client-centric service model. “Our relationships with current and future clients guide everything we do,” she says. “We’re continually looking for ways to provide our clients the best possible solutions and to help them achieve success. We are pleased with the survey results and recognize we need to work hard every day to continue earning our client’s trust and business.”
Ultimus CEO Gary Tenkman says that while all recognition is important, the Global Custodian Private Equity Fund Administration survey is especially gratifying because it is an independent survey and the results come directly from clients. “The Global Custodian survey results substantiate that our clients recognize our core strengths—our commitment to leading-edge technology, our top industry talent, as well as our customized services—and they value the services we provide to them,” he said. “I would like to thank our employees for their dedication and persistent efforts—particularly during this remote work environment. And, just as important, I would like to thank our clients for their business and their partnership. We have outstanding clients and exceptional Ultimus team members to foster those client relationships. Our commitment to our clients is what drives us—and we’ll continue to invest in our people, technology and customized services.”
Highlights of the 2021 survey results include the following:
Ultimus LeverPoint’s overall average score of 6.76 significantly exceeded the industry average overall score of 5.70 and topped all other service provider scores.
The firm’s individual scores outperformed industry average scores in all 9 applicable categories surveyed.
The firm received a resounding 6.83 in Client Service, well above the industry average of 5.76.
The firm received its highest scores in the Client Service, Geographical Coverage, Reporting to LPs and Capital Drawdowns & Distributions categories.
As a result of its survey scores, Ultimus LeverPoint will receive two important accreditations from Global Custodian:
Global Performer, which signifies that the firm’s overall score exceeds the overall average score of all survey participants.
Category Outperformer, indicating that the firm’s score in one or more categories was higher than the average score for all providers in those categories.